CAP Enahancements 7/27/2019

by | Jul 25, 2019 | cloudUC

NCTC cloudUC is receiving some enhancements on 7/29/19. These enhancements are related to the Customer Administration Portal (CAP). Bulk user creation update/import enhancement Improved user selection with search for hunt group member assignment Improved virtual...
READ MORE

NCTC cloudUC CAP Enhancements

by | Jun 28, 2019 | cloudUC

June updates include enhancements to the Customer Administration Portal (CAP). Enhancements include: Wildcard number blocking to combat annoying calls – customers can conveniently whitelist or blacklist entire NPA-NXX or 9xx ranges Bulk updates for call center...
READ MORE

NCTC cloudUC Ncommand Mobile Updated

by | Apr 18, 2019 | cloudUC

NCTC is pleased to announce the release of the latest version of nCommand for mobile.This application is available now for download for iOS and Android from the appropriate app store. The updated version, 22.6.43 provides a new look and feel that is easier to navigate...
READ MORE

NCTC cloudUC & CAP Feature Enhancements

by | Apr 18, 2019 | cloudUC

Added Announcement Repository in CAP The new Announcement Repository allows administrators to save multiple audio announcements to use for various greetings used for features such as Auto Attendant. Previously, if a greeting needed to be changed, the new greeting...
READ MORE

NCTC cloudUC nCommand Updated

by | Sep 14, 2018 | cloudUC

NCTC is pleased to announce the release of the latest version of nCommand for desktop. This application is available now for download for Windows and Mac operating systems. The updated version, 22.5.3, provides a new look and feel that is easier to navigate and...
READ MORE

Changes to NCTC cloudUC Seats

by | Sep 14, 2018 | cloudUC

In efforts to provide more for less, the collaboration features previously only available in the NCTC cloudUC Executive Seat are now available to all Professional Seat subscribers at no upcharge. The Executive Seat is being retired and will no longer be available. If...
READ MORE

NCTC cloudUC Polycom Firmware Updated

by | Jul 15, 2017 | cloudUC, More

NCTC will be deploying enhanced Polycom device firmware/software to NCTC cloudUC Polycom VVX devices to provide a better end-user experience. The upgrades will enhance overall performance on all Polycom VVX series phones utilizing NCTC cloudUC service. The upgrades...
READ MORE

Pin It on Pinterest